How to Find a Reliable HVAC Company

Ask Friends, Co-workers, and Family

The best way to find trustworthy HVAC companies is by asking for referrals from trustworthy friends, co-workers, and family. Almost every homeowner and business owner has dealt with an AC repair or replacement one time or another. Be sure to ask about WHY they prefer or avoid certain HVAC companies. After all, what might be a big deal for one person could be a non-factor for others.

Visit their Website

In today’s world, having a website is practically a necessity for successful businesses. This is how businesses share basic information, promotional offers, and announcements. We encourage you to read what’s on the website, but we also recommend you read between the lines.
Is the website user-friendly and regularly updated? Does the website seem professionally designed? A business that is in it for the long haul will invest in their website. Amateurs or frauds, meanwhile, will have poorly designed and rushed websites with little to no valuable content.

Read Some Customer Reviews

A website is great, but you must take everything with a grain of salt. After all, a business is not going to share their drawbacks and shortcomings. Rather, they will emphasize – or even inflate – their “great” services.
Read some of the HVAC company’s customer reviews on websites such as Google and Better Business Bureau. Take your time to read through these and remember that some customers can be overly generous while others can be vindictive and unfair.

Give Them a Call or Visit

Now that you have gathered some information on the HVAC company through their website and customer reviews, you can give them a call to see if everything lines up. Ask critical questions and see if there is any conflicting information. You should also take note of the friendliness of the representative. If they are rude and rushing you, then you can assume that their technicians will be similar. On the contrary, if they are courteous and helpful, then you can expect the other employees to be so as well.

Some Questions to Ask Them

Not sure where to begin with questions? We have some suggestions:

• How many years have they been in business?
• How many technicians are there?
• Are technicians background checked?
• Ask about credentials such as certifications, licensing, and insurance.
• Are workmanship and parts warrantied?
• Do they offer free price estimates upfront? Do any charges get credited to the work?
• Do they have financing options?

Try Zion Custom Air

If you are looking for an HVAC company in the Palmdale, Lancaster, and Santa Clarita areas, then consider Zion Custom Air. Explore our website to learn more and find available discounts, coupons, and promotional offers. We are always happy to take your call and address questions or concerns you may have.